Wine Estates & Cellars
Cellar doors and estates. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
HomeAI email assistant · Stellenbosch
An AI email
assistant for
Stellenbosch.
What does an AI email assistant cost for a Stellenbosch business?
From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Stellenbosch office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Stellenbosch business gets the same setup and the same prices.
Who it helps in Stellenbosch
AI email assistant for
Stellenbosch’s businesses.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Maties Spinouts & LaunchLab Founders
Founders around SU LaunchLab and Stellenbosch Network. Sales enquiries, support mail and partner mail are sorted by urgency, with routine answers from your docs and the rest routed by topic or sender on the Growth plan.
Stellenbosch Fintech & Insurtech
Fintech and insurtech teams. Client mail about statements, cover and claims is sorted by urgency; routine questions are answered from the FAQs and wording you approve, and anything about a claim or a complaint goes to an adviser.
Boutique Hotels & Eikestad Hospitality
Dorp Street guesthouses, Jonkershoek lodges and vineyard stays. Booking enquiries, directions and policy questions get an answer or a ready draft at any hour; special requests and complaints are flagged as urgent for your team.
Plans and prices
The same price
in every city.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
How it works
Set up from Stellenbosch,
all online.
01 · Pick a plan and sign up
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
02 · Connect your mailbox
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
03 · Live in 30 minutes, any time
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Where we work
All of Stellenbosch,
and the towns around it.
Across Stellenbosch
Businesses anywhere in Stellenbosch sign up online, including Eikestad / CBD · Die Boord · Dalsig · Welgevonden · Mostertsdrift · Paradyskloof · Brandwacht · Jamestown · Cloetesville · Kayamandi · Idas Valley · Jonkershoek · Onder-Papegaaiberg · Uniepark · Krigeville · La Colline · Banghoek Road wine ward.
Nearby
The same setup and the same prices in Paarl · Somerset West · Franschhoek · Wellington · Strand · Gordon's Bay · Cape Town.
More from DoubleDown AI in Stellenbosch
Bulk email marketing in Stellenbosch · Online booking system in Stellenbosch · Invoicing and bookkeeping software in Stellenbosch · Website design in Stellenbosch · Custom AI development in Stellenbosch · AI chatbot and AI services in Stellenbosch.
AI email assistant in other cities
Johannesburg · Pretoria · Cape Town · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark · Centurion · Pietermaritzburg · Polokwane · Mbombela · Rustenburg · Kimberley · Sandton · Newcastle · Paarl · Potchefstroom · Mahikeng · Umhlanga · Midrand · Ekurhuleni · Soweto. Or see the Email AI Bot page and everything DoubleDown AI does.
Questions from Stellenbosch
Asked by Stellenbosch
businesses.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Stellenbosch business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiXhosa is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Your inbox,
handled from Stellenbosch.
Start in draft mode and approve every reply until you trust it.