From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Cape Town office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Cape Town business gets the same setup and the same prices.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
V&A Marina, Camps Bay villas, Sea Point boutiques and Bo-Kaap guesthouses. Booking enquiries, directions and policy questions get an answer or a ready draft at any hour; special requests and complaints are flagged as urgent for your team.
Kloof Street restaurants, group dinners and Robben Island or Cape Point tour operators. Group-booking, menu and tour questions are answered from your own information, and every enquiry that needs a decision is drafted for your one-click send.
Constantia, Stellenbosch, Franschhoek and Hemel-en-Aarde cellar doors. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
Woodstock, Salt River, Gardens and Century City software companies. Sales enquiries, support mail and partner mail are sorted by urgency, with routine answers from your docs and the rest routed by topic or sender on the Growth plan.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Businesses anywhere in Cape Town sign up online, including V&A Waterfront · Sea Point · Camps Bay · Bo-Kaap · Woodstock · Salt River · Observatory · Gardens · Claremont · Constantia · Bellville · Durbanville · Tyger Valley · Century City · Green Point · Kalk Bay · Muizenberg.
The same setup and the same prices in Stellenbosch · Paarl · Franschhoek · Somerset West · Hout Bay · Hermanus · George · Knysna.
Bulk email marketing in Cape Town · Online booking system in Cape Town · Invoicing and bookkeeping software in Cape Town · Website design in Cape Town · Custom AI development in Cape Town · AI chatbot and AI services in Cape Town.
Johannesburg · Pretoria · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark. Or see the Email AI Bot page and everything DoubleDown AI does.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Cape Town business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Booking enquiries, directions and policy questions get an answer or a ready draft at any hour; special requests and complaints are flagged as urgent for your team.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiXhosa is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Start in draft mode and approve every reply until you trust it.