Steel & Heavy Industry
Steel and chemical suppliers and contractors. Shutdown RFQs, call-outs and supplier mail are sorted by urgency, so an urgent call-out is never buried; routine questions are answered from the information you give it.
HomeAI email assistant · Newcastle
An AI email
assistant for
Newcastle.
What does an AI email assistant cost for a Newcastle business?
From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Newcastle office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Newcastle business gets the same setup and the same prices.
Who it helps in Newcastle
AI email assistant for
Newcastle’s businesses.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Textile Manufacturing
Newcastle textile mills. Customer and supplier mail is sorted by urgency, routine questions about lead times and documents are answered from what you give it, and quote requests go to sales.
Local Retail
Amajuba Mall and Newcastle Mall shops. Order, stock and trading-hours questions are answered from what you give it, and complaints or refund requests are escalated to a person instead of guessed at.
Agri Services
Agri-service providers in Amajuba. Price-list, order and collection questions from farmers are answered from the information you keep up to date, and every order request is routed to the depot.
Plans and prices
The same price
in every city.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
How it works
Set up from Newcastle,
all online.
01 · Pick a plan and sign up
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
02 · Connect your mailbox
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
03 · Live in 30 minutes, any time
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Where we work
All of Newcastle,
and the towns around it.
Across Newcastle
Businesses anywhere in Newcastle sign up online, including Newcastle CBD · Hutten Heights · Sunnyridge · Pioneer Park · Aviary Hill · Barry Hertzog Park · Fairleigh · Lennoxton · Arbor Park · Signal Hill.
Nearby
The same setup and the same prices in Dundee · Madadeni · Osizweni · Vryheid · Glencoe · Utrecht · Pietermaritzburg · Witbank.
More from DoubleDown AI in Newcastle
Bulk email marketing in Newcastle · Online booking system in Newcastle · Invoicing and bookkeeping software in Newcastle · Website design in Newcastle · Custom AI development in Newcastle · AI chatbot and AI services in Newcastle.
AI email assistant in other cities
Johannesburg · Pretoria · Cape Town · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark · Centurion · Pietermaritzburg · Polokwane · Mbombela · Rustenburg · Kimberley · Stellenbosch · Sandton · Paarl · Potchefstroom · Mahikeng · Umhlanga · Midrand · Ekurhuleni · Soweto. Or see the Email AI Bot page and everything DoubleDown AI does.
Questions from Newcastle
Asked by Newcastle
businesses.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Newcastle business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Shutdown RFQs, call-outs and supplier mail are sorted by urgency, so an urgent call-out is never buried; routine questions are answered from the information you give it.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiZulu is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Your inbox,
handled from Newcastle.
Start in draft mode and approve every reply until you trust it.