From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Soweto office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Soweto business gets the same setup and the same prices.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Suppliers serving spaza shops across Diepkloof, Pimville and Dobsonville. Trader orders and price questions are sorted by urgency, routine questions are answered from your price list, and anything about a delivery problem goes to a person.
Operators around Mandela House, Tutu House and the Hector Pieterson Memorial. Group-booking, menu and tour questions are answered from your own information, and every enquiry that needs a decision is drafted for your one-click send.
Taxi associations and charter operators. Charter, route and fare enquiries are sorted by urgency, routine questions are answered from what you give it, and every charter request lands with your office.
Shops and salons in Maponya Mall, Jabulani and Bara Mall. Order, stock and trading-hours questions are answered from what you give it, and complaints or refund requests are escalated to a person instead of guessed at.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Businesses anywhere in Soweto sign up online, including Orlando · Diepkloof · Dobsonville · Pimville · Meadowlands · Jabulani · Rockville · Orlando West · Chiawelo · Protea Glen · Zola.
The same setup and the same prices in Johannesburg · Roodepoort · Lenasia · Vereeniging · Ekurhuleni.
Bulk email marketing in Soweto · Online booking system in Soweto · Invoicing and bookkeeping software in Soweto · Website design in Soweto · Custom AI development in Soweto · AI chatbot and AI services in Soweto.
Johannesburg · Pretoria · Cape Town · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark · Centurion · Pietermaritzburg · Polokwane · Mbombela · Rustenburg · Kimberley · Stellenbosch · Sandton · Newcastle · Paarl · Potchefstroom · Mahikeng · Umhlanga · Midrand · Ekurhuleni. Or see the Email AI Bot page and everything DoubleDown AI does.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Soweto business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Trader orders and price questions are sorted by urgency, routine questions are answered from your price list, and anything about a delivery problem goes to a person.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiZulu is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Start in draft mode and approve every reply until you trust it.