Wine & Hospitality
Paarl cellars and estates. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Paarl office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Paarl business gets the same setup and the same prices.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Paarl cellars and estates. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
Paarl agri-service providers. Price-list, order and collection questions from farmers are answered from the information you keep up to date, and every order request is routed to the depot.
Paarl Mall, Main Street shops and restaurants. Order, stock and trading-hours questions are answered from what you give it, and complaints or refund requests are escalated to a person instead of guessed at.
Paarl medical practices, attorneys and accountants. Appointment, fee and medical-aid questions are sorted and answered from what you give it; anything clinical or urgent is escalated to your reception, never answered by the AI.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected β Gmail, Outlook or any IMAP Β· 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month Β· Up to 3 mailboxes β sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month Β· Up to 10 mailboxes |
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Businesses anywhere in Paarl sign up online, including Paarl Central Β· Dal Josafat Β· Denneburg Β· Courtrai Β· Wellington border Β· Charleston Hill Β· Southern Paarl Β· Noorder-Paarl Β· Mbekweni Β· Klein Parys.
The same setup and the same prices in Stellenbosch Β· Wellington Β· Franschhoek Β· Somerset West Β· Cape Town.
Bulk email marketing in Paarl Β· Online booking system in Paarl Β· Invoicing and bookkeeping software in Paarl Β· Website design in Paarl Β· Custom AI development in Paarl Β· AI chatbot and AI services in Paarl.
Johannesburg Β· Pretoria Β· Cape Town Β· Durban Β· Gqeberha Β· Bloemfontein Β· East London Β· Vanderbijlpark Β· Centurion Β· Pietermaritzburg Β· Polokwane Β· Mbombela Β· Rustenburg Β· Kimberley Β· Stellenbosch Β· Sandton Β· Newcastle Β· Potchefstroom Β· Mahikeng Β· Umhlanga Β· Midrand Β· Ekurhuleni Β· Soweto. Or see the Email AI Bot page and everything DoubleDown AI does.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Paarl business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Tasting, function and shipping questions are answered from the information you give it; anything about an order or a complaint is escalated to the cellar team.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiXhosa is best-effort, so test it on a few of your own customersβ emails before you switch it to auto.
Start in draft mode and approve every reply until you trust it.