From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Midrand office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Midrand business gets the same setup and the same prices.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Head offices around Waterfall and the Mall of Africa. Mail to your shared customer address is sorted by urgency, routine questions are answered from the wording you approve, and anything that needs a decision is escalated to a person.
Exhibitors at Gallagher Convention Centre. Stand, product and follow-up mail from a show is sorted by urgency, routine questions are answered from your own information, and every quote request lands with your sales desk.
IT and data-centre service companies along the corridor. Sales enquiries, support mail and partner mail are sorted by urgency, with routine answers from your docs and the rest routed by topic or sender on the Growth plan.
Kyalami and Halfway House suppliers and manufacturers. Schedule, delivery and quality queries from your customers are sorted by urgency, and anything about a rejection or a late load is escalated to a person at once.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Businesses anywhere in Midrand sign up online, including Waterfall City · Mall of Africa · Gallagher Estate · Kyalami · Halfway House · Halfway Gardens · Vorna Valley · Noordwyk · Carlswald · Olifantsfontein · Randjespark · Glen Austin · Blue Hills · President Park.
The same setup and the same prices in Sandton · Centurion · Johannesburg · Pretoria · Fourways.
Bulk email marketing in Midrand · Online booking system in Midrand · Invoicing and bookkeeping software in Midrand · Website design in Midrand · Custom AI development in Midrand · AI chatbot and AI services in Midrand.
Johannesburg · Pretoria · Cape Town · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark · Centurion · Pietermaritzburg · Polokwane · Mbombela · Rustenburg · Kimberley · Stellenbosch · Sandton · Newcastle · Paarl · Potchefstroom · Mahikeng · Umhlanga · Ekurhuleni · Soweto. Or see the Email AI Bot page and everything DoubleDown AI does.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Midrand business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Mail to your shared customer address is sorted by urgency, routine questions are answered from the wording you approve, and anything that needs a decision is escalated to a person.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiZulu is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Start in draft mode and approve every reply until you trust it.