From R349 a month on Minimum Package (400 emails a month), with R500 setup once, up to R1,699 a month on Scale. It reads every email, sorts it by urgency, answers routine questions from your own information and drafts or escalates the rest. Month to month, no contract, live in 30 minutes, any time. The price is the same anywhere in South Africa.
No Ekurhuleni office is needed: we are based in Vanderbijlpark, Gauteng, and set everything up online, so a Ekurhuleni business gets the same setup and the same prices.
It reads every email, sorts it by urgency, answers the routine ones from your own information and drafts or escalates the rest.
Pomona, Spartan and Sebenza forwarders. Shipment queries, document requests and rate questions are sorted by urgency, routine questions are answered from your own information, and every quote request lands with your desk.
Fabricators, moulders, packaging plants and component suppliers. Customer and supplier mail is sorted by urgency, routine questions about lead times and documents are answered from what you give it, and quote requests go to sales.
Couriers, bonded warehouses and 3PLs on the OR Tambo cargo corridor. Tracking, collection and rate queries are sorted by urgency, routine questions are answered from your own information, and anything about a lost or damaged parcel goes to a person.
Boksburg, Edenvale and Germiston dealerships. Test-drive, service and finance enquiries are sorted by urgency, routine questions are answered from the wording you approve, and every hot lead is flagged for a salesperson.
Read from the same source the checkout charges from. The setup is charged once, with your first month, in one payment. Month to month, no contract.
| Monthly | Setup, once | Includes | |
|---|---|---|---|
| Minimum Package | R349/mo | R500 | 1 mailbox connected — Gmail, Outlook or any IMAP · 400 emails handled / month |
| Growth | R799/mo | R750 | 1,500 emails handled / month · Up to 3 mailboxes — sales@, info@, support@ |
| Scale | R1,699/mo | R1,000 | 5,000 emails handled / month · Up to 10 mailboxes |
Minimum Package, Growth or Scale, month to month. You pay the setup and your first month in one payment.
Gmail, Google Workspace or any mail host with IMAP and an app password (most cPanel hosts, Zoho). Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You keep your address and your provider.
We set it up and test it, you review it, and it goes live. Start in draft mode, where every reply waits for your one-click send, and switch to auto when you trust it.
Businesses anywhere in Ekurhuleni sign up online, including Kempton Park · Pomona · Spartan · Sebenza · Isando · Boksburg · Wadeville · Benoni · Germiston · Edenvale · Bedfordview · Alberton · Brakpan · Springs · Tembisa · Daveyton · Nigel · Katlehong · Vosloorus.
The same setup and the same prices in Johannesburg · Sandton · Midrand · Pretoria · Centurion · Soweto.
Bulk email marketing in Ekurhuleni · Online booking system in Ekurhuleni · Invoicing and bookkeeping software in Ekurhuleni · Website design in Ekurhuleni · Custom AI development in Ekurhuleni · AI chatbot and AI services in Ekurhuleni.
Johannesburg · Pretoria · Cape Town · Durban · Gqeberha · Bloemfontein · East London · Vanderbijlpark · Centurion · Pietermaritzburg · Polokwane · Mbombela · Rustenburg · Kimberley · Stellenbosch · Sandton · Newcastle · Paarl · Potchefstroom · Mahikeng · Umhlanga · Midrand · Soweto. Or see the Email AI Bot page and everything DoubleDown AI does.
No. We are based in Vanderbijlpark, Gauteng, and set everything up online, so a Ekurhuleni business gets the same setup and the same prices as one down the road from us. It goes live in 30 minutes, any time, any day.
The same as anywhere in South Africa: there is no regional pricing. Minimum Package R349/mo + R500 setup, Growth R799/mo + R750 setup, Scale R1,699/mo + R1,000 setup. Month to month, no contract.
Yes. Shipment queries, document requests and rate questions are sorted by urgency, routine questions are answered from your own information, and every quote request lands with your desk.
Gmail and Google Workspace, yes, and any mail host that offers IMAP with an app password, such as most cPanel hosts and Zoho. Microsoft 365 and Outlook.com mailboxes cannot be connected yet. You do not change your email address, your hosting or your provider.
It replies in the language the customer wrote in. English and Afrikaans are its strong languages; isiZulu is best-effort, so test it on a few of your own customers’ emails before you switch it to auto.
Start in draft mode and approve every reply until you trust it.