Four ways to do
this. One of
them is ours.

Broadly four: an international SaaS platform billed in dollars, a local supplier billed in rands, a developer building something bespoke on an API, or doing nothing and letting the contact form take the strain. Each is the right answer for somebody. The fourth one is the right answer more often than the industry admits.

When the chatbot has to do something specific to your business that no product does, and you have someone who will still be there in a year to maintain it. An API and a weekend gets you a demo. The distance between a demo and something you would put in front of a paying customer is where most in-house chatbots quietly stop.

For very low volume, sometimes genuinely yes, and you should try one before you pay anybody anything. Where free tiers usually run out is the message cap, training on your own documents, and having somebody to call. Start free, and notice what you end up wishing it did.

Ignore the feature list and check five things yourself: is the price published, is it in rands, is there a minimum term, what leaves your account on day one, and what happens when it cannot answer. Then talk to the supplier’s own chatbot and try to break it. That takes fifteen minutes and tells you more than any comparison page, including this one.

We are not a help desk, we do not have a large integration marketplace, we do not have a permanent free tier, and we are a young company registered in January 2026. Those are the four reasons someone should buy a competitor, and we would rather list them than have you find them out at the end of a sales call.