HomeAI customer service

Customer service
that never closes.

Website and inboxHands over to a personPOPIA-aligned

What is AI customer service?

AI customer service answers the questions your customers ask most โ€” prices, hours, services, where you are โ€” on your website and in your inbox, at any hour, and hands anything it cannot handle to a person with the full conversation attached. It removes the repeat work from your team; it does not replace them.

Website chatbot from R299/mo (free trial 7 days and 50 messages, no card). Email AI assistant: quoted.

Three set-ups

People, AI,
or both.

People onlyAI onlyAI and people
After hoursNobody answersAI answersAI answers, people follow up
The same question, againCosts staff timeAI answers itAI answers it
An upset customerHandledNobody to hand toHanded to a person
Judgement on an exceptionHandledShould not be trustedHanded to a person
Our viewSlow at nightWhat we will not sellWhat we sell
The two parts

Your website.
Your inbox.

On your website

The website chatbot is trained only on your business, answers visitors, captures their details and emails you each lead. When a chat needs a person, it alerts your team and steps aside with the history attached. From R299/mo; free for 7 days and 50 messages, no card.

In your inbox

The email AI assistant works in a shared business inbox: it reads each email, sorts it by urgency, answers the routine ones and escalates the rest. It is quoted to your inbox โ€” request a quote on its page.

What we will not claim

We will not tell you AI replaces your staff. It takes the repetition so your people get time back for the customers who need a person.

Questions

Customer service
questions.

It can handle the repeat questions and the after-hours enquiries. A person should still handle complaints, exceptions and anything that has gone wrong โ€” the chatbot hands those over.

English and Afrikaans; other South African languages on a best-effort basis.

Ours is trained only on your business, and your conversations are never pooled with another client or sold.

The website chatbot starts at R299/mo plus R250 setup. The email assistant is quoted to your inbox.

Innovate.
Automate.
Dominate.