Find the job that repeats most
Write down the tasks your team does more than ten times a week. The one that eats the most hours, or costs you sales when it runs late, is the one to automate first.
What not to automate
Anything that needs judgement, a relationship or a decision about money. Automation takes the repetition; people keep the decisions.
Enterprise or small business
Large companies buy process-automation platforms and consultancies. A small business usually needs three or four ready-made tools that talk to each other — and custom AI only for what is genuinely its own.