Inbox zero, on autopilot.
An AI that reads every customer email, triages the urgent ones, drafts perfect replies in your tone, and only escalates what actually needs you. Live in 5–7 days from R1,200/month.
Inbox AI
that thinks like you.
Trained on your past replies, FAQ docs, brand voice, and escalation rules. Every email gets read, classified, scored for urgency, and either auto-replied or drafted for one-click human send.
Inbox zero, on autopilot.
Live in one week.
Every email left waiting is a customer losing patience. From R1,200/month, fully POPIA-aligned, multilingual, and live in 5–7 days.
Pick your
tier.
Pricing in rand. Month-to-month. Plug-in to Gmail/Outlook/Zoho. Multilingual SA. Live in 5-7 days.
- Up to 500 emails/month
- AI triage + drafts
- Tone-matched replies
- Gmail/Outlook/Zoho
- Up to 2,000 emails/month
- All Starter features
- Smart escalation
- Multilingual SA
- Up to 10,000 emails/month
- All Intermediate features
- Live data pull-through
- CRM/helpdesk sync
- Unlimited emails
- Custom AI tuning
- Dedicated support
- White-label option
Inbox zero in one week.
Seriously.
From first call to a fully-trained email AI handling 80%+ of your customer mail — 5–7 working days. Email connection, knowledge-base training, escalation rules — all done for you.
They reclaimed their inboxes.
Customers got faster replies.
Real South African support teams. Real measurable inbox results.
Built for South African
inbox realities.
Real local languages. Real SA tone. Real POPIA compliance. Real SA build team — no offshore queues, no USD pricing surprises, no 12-month lock-in.
Email AI
answers before you ask.
How much does an AI email bot cost in South Africa?+
Starter R1,200/mo (R2,000 setup), Intermediate R2,200/mo (R3,500 setup), Pro R3,800/mo (R5,500 setup), Enterprise R400–R15,000+/mo with custom scope. Pricing in rand, billed monthly, cancel anytime.
Do I need to change my email address or migrate?+
No. The AI plugs into your existing email — Gmail (Google Workspace), Outlook (Microsoft 365), Zoho Mail, FastMail or any IMAP/SMTP setup. Customers still email your existing address. The AI is invisible to them.
Can I review every reply before it sends?+
Yes — Draft Mode keeps every AI reply in your inbox for one-click human send. Once you trust the AI on specific categories (order tracking, FAQ, returns), switch those to Auto Mode. Other categories stay in draft. You stay in control.
Will it sound like our brand or generic AI?+
Trained specifically on your past replies and brand voice guide. Customers won't notice the difference. We tune the tone until your support lead can't tell their team's writing from the AI's.
Does it reply in Afrikaans, isiZulu and other SA languages?+
Yes — multilingual by default. Replies match the customer's language: English, Afrikaans, isiZulu, isiXhosa, Sesotho, Setswana. Particularly noticeable customer satisfaction lift in non-English-first regions.
How does escalation work?+
You define rules: refunds, complaints, VIP customers, custom-quote requests, urgent legal — anything escalation-worthy gets routed to the right team member instantly with full context. The AI steps aside cleanly.
Can it pull live data — order tracking, account info, etc.?+
Yes. Pro and Pro+ tiers connect to Shopify, WooCommerce, Xero, Sage, your CRM, your ticket system or custom APIs to pull live tracking, order status, invoice info, account details — and include them in replies in real time.
Is customer data safe under POPIA?+
Yes. POPIA-aligned: data minimisation, retention windows, opt-out, breach notification. Encrypted in transit and at rest. We never sell your data. Audit logs exportable on request.
How long until it's live?+
5–7 working days. Day 1 inbox connection + onboarding. Days 2–3 we train the AI on your tone and knowledge base. Days 4–5 you review drafts against real emails and we refine. Days 6–7 go-live with auto-reply on safe categories.
Can I cancel anytime?+
Yes — every plan is month-to-month. Cancel with 14 days' notice. We hand over knowledge base, tone-training data, and escalation rules. Disconnect from your inbox cleanly.