of customers expect a reply within 1 hour. Most businesses take 12+ hours — or never reply at all.
Average time your staff spends per day reading, sorting, and replying to emails. That's not their job.
customer satisfaction increase when businesses reply to emails within 1 hour — even with an AI.
Your AI reads every email, understands what it's about, and routes it to the correct department — before a human even sees it.
You define the rules. The AI executes them perfectly — for every single email.
Fully custom to your business. Trained on your products, services, policies, and tone.
The AI writes replies in your brand voice — professional, warm, or casual, depending on your preference. Customers often can't tell it's AI. Your tone, your style, 24/7.
Automatically detects the intent of every email and routes it to the correct department, person, or inbox. Complaints, sales, support, HR, billing — all handled correctly.
Works with info@, support@, sales@, complaints@, and any other inbox. One AI brain manages them all — or you can train separate AIs per inbox with different personalities.
Feed it your product catalogue, pricing, FAQs, policies, and procedures. The AI answers accurately based on your actual data — no hallucinations, no wrong info.
When an email requires human attention — high-value client, legal threat, urgent complaint — the AI flags it immediately and notifies the right person via email, SMS, or WhatsApp.
See how many emails were handled, reply times, routing breakdown, customer sentiment trends, and which topics are most common. Your inbox as data.
Four simple steps. Your email AI goes live.
We map out your email addresses, departments, routing rules, and what the AI should/shouldn't handle. We also capture your brand voice and tone.
We train the AI on your business data — products, pricing, FAQs, policies. We set up routing logic for each inbox and define escalation triggers.
We connect your Gmail/Outlook/custom mail server, build the routing automations, and set up your dashboard. Everything is tested with real email scenarios.
Your email AI goes live. Emails start getting handled, routed, and replied to automatically. You get your analytics dashboard and ongoing support.
All plans include AI reply generation, smart routing, and your own analytics dashboard. All prices in ZAR.
1 inbox, small volume
R2,000 setup
2 inboxes, growing team
R3,500 setup
5 inboxes, full routing
R5,500 setup
Unlimited. Tailored.
Custom setup
Setup fees are once-off · Works with Gmail, Outlook, and custom mail servers · Cancel anytime
We don't waste your time. Here's exactly how long it takes for us to get you live.