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REPLY WITHIN 1 HOUR · SAST BUSINESS HOURS

Let's build something that wins.

Tell us about your business, your goals, and your timeline. We'll come back within an hour with a tailored plan and a fair quote — no commitment, no sales script.

/ 01 — Send a brief

Tell us about
your project.

Fill out the form below and Duval (CEO) replies personally within the hour during business hours.

/ 02 — Quick contact

Skip the form. Reach Duval directly.

/ 03 — Hours

Office hours.

Monday – Friday 9:00 – 18:00
Saturday 10:00 – 16:00
Sunday Closed

AI on duty 24/7. Even when we're offline, our chatbot answers questions, books calls, and qualifies enquiries.

/ 04 — Follow

Follow the studio.

Pick Your Channel

Reach Us in 5 Different Ways

We reply on every channel during SAST business hours — usually within 1 hour.

Frequently Asked Contact Questions

How quickly will you reply?+

WhatsApp and live chat: within 1 hour during SAST business hours. Email: within 24 hours. Phone: instant during office hours, voicemail returned same day.

Do you offer a free consultation?+

Yes — every prospect gets a free 30-minute strategy call. Book yours here →

What's your service area?+

All of South Africa, remote-first. We have active client work in Johannesburg, Pretoria, Cape Town, Durban, Vanderbijlpark, and Port Elizabeth.

Which languages do you support?+

Sales and support: English & Afrikaans. Our deployed AI products handle English, Afrikaans, isiZulu, and Sesotho automatically.

Are you POPIA-compliant?+

Yes. POPIA is built into how we deploy — encrypted in transit, isolated per-client infrastructure, audit logs for every AI interaction. DPA available on request.

Do you work with international clients?+

Our pricing is ZAR-first and our compliance is POPIA-first, but yes — we work with SA companies operating internationally and a small number of cross-border clients. Get in touch and we'll scope it.

How do I contact DoubleDown AI? Reach DoubleDown AI by email at duval@doubledownai.co.za, phone +27 72 820 2505, WhatsApp on the same number, or book a free 30-minute strategy call via our Book a Call page. Office at 7 Hanz Coetzee Avenue, Vanderbijlpark, Gauteng, South Africa. Working hours Mon–Fri 08:00–18:00 SAST, Saturday by appointment.

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I'm DD — your AI assistant. Need help finding the right solution?

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DD — Double Down AI
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